Project Manager

Senior Business Analyst / Product Manager - 1 year contract
Job description

Our client is seeking an experienced Senior Business Analyst / Product Manager to join a high-profile card product integration and transformation programme in Hong Kong.


The Role
You will serve as the bridge between business stakeholders, technology teams, operational functions, and payments subject matter experts to ensure business requirements are accurately translated into scalable and effective solutions.

Key responsibilities include:

Discovery & Business Analysis
Lead and facilitate discovery workshops (eg. training, cocreation, brainstorming) across business, operations, technology, and compliance functions
Analyse and document current-state (AS-IS) processes and define future-state (TO-BE) operating models
Identify process gaps, dependencies, opportunities, constraints, and risks
Translate business objectives into detailed business and functional requirements
Requirements & Solution Definition
Own end-to-end requirements across the programme lifecycle
Produce high-quality documentation including:
Business Requirements Documents (BRDs)
Functional Specifications
User Stories
Process Maps
Integration Requirements
Define acceptance criteria and maintain traceability through design, build, testing, and deployment phases
Partner closely with technology teams to ensure solutions are practical, scalable, and aligned to architecture standards
Stakeholder Management
Act as the primary interface between business stakeholders, technology teams, and payments SMEs
Drive requirement workshops, decision-making sessions, and formal sign-off processes
Build trusted relationships with senior stakeholders across multiple functions
Manage competing priorities and drive alignment across complex stakeholder groups
Delivery Support & Business Readiness
Collaborate with programme teams throughout design, build, testing, and implementation phases
Support UAT planning, execution, defect management, and validation activities
Drive operational readiness, training, process updates, and cutover planning
Ensure smooth transition into business-as-usual (BAU) operations
Required Experience
Essential
8+ years' experience as a:
Business Analyst
Product Manager
Payments Consultant
Proven experience leading discovery workshops (eg. training, cocreation, brainstorming) and complex requirements gathering activities
Strong background within cards, payments, or retail banking environments
Excellent stakeholder management and communication skills
Deep understanding of the card transaction lifecycle, including:
Authorization
Clearing
Settlement
Reconciliation
Experience producing detailed business and functional requirements documentation
Ability to operate independently within large-scale transformation programmes
High proficiency in English is a MUST; Native or almost native level is highly preferred
Preferred
Experience working with card payment scheme products
Strong understanding of card processing systems and integration architectures
Experience delivering large-scale transformation programmes across multiple markets
Familiarity with Agile, Waterfall, or Hybrid delivery methodologies
Hands-on experience with:
JIRA
Confluence
User story management
Backlog prioritization
Professional certifications such as:
PSPO
CSPO
PMI-ACP
SAFe
Equivalent certifications

大學畢業
30年工作經驗

14天有薪假期
試用期之後有醫療保障